Deko is a credit broker, not a lender. Deko’s secure technology helps put you in touch with lenders whose finance options are best suited for you and your purchase.

Check your eligibility - You will only be considered for finance if you:
• Are at least 18 years old
• Will be under 75 by the time the loan period ends
• Are in paid employment or have a regular income (minimum 16 hours per week or £5,000 per annum, unless you are retired and receiving a private / company pension or in receipt of disability allowance)
• Are a permanent UK resident and have lived in the UK for at least 3 years.
• Have a UK bank account capable of accepting Direct Debits
• Have a good credit history with no late payments, debt relief orders, County Court Judgment (CCJs), Individual Voluntary Arrangement (IVAs) or bankruptcies.
• Provide an email address so your documentation can be emailed to you.

Use of your personal data
In order to process your application, you will be asked to provide information about your personal, employment and financial situation. Deko will need to share your personal data with the lenders so that they can make a decision about whether to offer you finance. The lenders will perform a search with one or more Credit Reference Agencies to conduct their creditworthiness and affordability assessment to help them make their decision. Therefore, if the first lender is not able to lend to you, then the second search of your credit file will be undertaken by Deko’s alternative lender.

You can find out more about how Deko uses and protect your personal data in their Privacy Policy:
Deko Privacy Policy

Your lender will provide you with a copy of their Privacy Policy with your loan documents.

Deko’s registered office address is: 100 Liverpool Street, London, EC2M 2AT


Finance decision
Your application will be assessed based on eligibility, credit history and affordability and Deko will let you know the outcome in just a few seconds. It’s important to know that when applying for finance a hard credit check is made. Only you can see that a ‘soft’ search has been made on your credit file, but a ‘hard’ credit check will be visible to others viewing your credit file, for example if you apply for credit in the future, the lender will see that a credit check was made on your credit file. If you don’t meet the first lender’s criteria, then Deko will pass your application to another lender from their panel who may be able to lend to you.

Once approved, Deko will let you know who the lender is and how to contact them. You then just need to digitally sign your credit agreement, pay your deposit and wait for your order to arrive. In a few cases, your application may be referred to a lender for manual assessment and you’ll be notified by email of the credit decision within 24 hours. If you’re not approved for finance it could be for a variety of reasons and the lender will be able to give you more information.


Repaying the loan
Your first direct debit payment will be taken approximately 30 days after you receive your purchase. This will show on your statement as a payment to your lender. You have the right to repay all or part of the loan early at any time. The exact date of your first repayment will be set out in your credit agreement.


Cancellation
There is a 14-day cooling off period where you can withdraw from the credit agreement after signing your documents. If you wish to do this please contact us (your retailer) directly. We can cancel the application on your behalf. There is no need to contact Deko or your lender. A payment plan does not affect our standard refund and returns policy. Just contact us and we’ll cancel your application and the lender will refund your deposit and let you know of any outstanding balance if applicable. You will be withdrawing from the finance agreement but not your obligation to purchase the goods, the contract for which remains intact.

Kesseler UK Ltd t/a Online Bedrooms is a credit broker, not a lender. 0% finance with a term of 12 months or less is not regulated by the Financial Conduct Authority. We do not charge you for credit broking services. Finance is introduced through the Deko platform from a carefully selected panel of lenders. Whichever lender Deko introduces you to, Deko will typically receive a commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all of the lenders Deko works with could pay commission at different rates, but the commission received does not influence the interest rate you will pay. You will be offered the best rate available from Deko’s partner lenders, based on the lenders’ decision policies.